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Please reach us at info@swiftcurrent.coop if you cannot find an answer to your question.
SwiftCurrent Connect offers a variety of telecommunication services, including internet, phone, and can recommend several TV streaming options.
Fiber optic internet is delivered via a cable containing small pieces of glass that carry light down the cable. Since fiber uses light to transmit information, light can travel at extremely fast speeds. Fiber is superior to other technologies such as fixed wireless, cellular, DSL, cable, and satellite. DSL and cable use copper to transmit signals. Both are also constrained by the amount of information passed through the copper cable. Fiber solves this issue because it can use different spectrums of light to send this information.
Yes, SwiftCurrent Connect is a subsidiary of Pierce Pepin Cooperative Services (PPCS) which is based in Ellsworth, WI. PPCS has been around more than 85 years serving Pierce, Pepin, St. Croix, and Buffalo counties with electricity. Our electric service area stops just outside of Elmwood along county road CC where Xcel Energy takes over. Our employees live in our community, including employees who live in Elmwood and near Plum City.
Elmwood was designated as an underserved area, meaning that while internet services exist, the current service doesn’t provide the necessary 100/20 Mbps speeds. Other providers could have sought to upgrade their existing service. They chose not to seek these, or they were unsuccessful in their grant applications. SwiftCurrent Connect was awarded a grant as part of the 2023 Capital Projects Fund grant program administered by the Public Service Commission of Wisconsin.
The US Department of Treasury authorized each state funding that was dedicated towards broadband infrastructure improvement. More information about this program can be found at: https://psc.wi.gov/Pages/ServiceType/Broadband/CPFInfrastructure.aspx
As part of the service, SwiftCurrent Connect offers WIFI that allows customers to use their wireless devices in their homes. This differs from your cell phone where your connection is to a tower located somewhere around the community. The fiber connection is brought directly to your home, where you can either direct connect (hardwire) your connection or use the built-in WIFI.
No, but with a high-speed connection you will no longer be constrained to just 1 service provider. Streaming TV allows you to pick and choose the services that offer you the shows, sports, or movies you like best. Most importantly, streaming can save you money.
Yes, you can add voice to any internet service. You can port your existing number over to your new service. Our voice service covers your local and long distance calling as part of the monthly cost, with international rates being additional.
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